At Piwema, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with applicable laws.
1. Information We Collect
a. Personal Information
We collect the following data when you place an order or create an account:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment details
b. Browsing Data
We also collect technical data such as:
- IP address
- Browser type
- Device details
This helps us improve your shopping experience.
c. Cookies
We use cookies to personalize your experience and remember preferences. You can manage cookie settings through your browser.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order updates and provide support
- Share marketing emails (only if you opted in)
- Improve site performance and user experience
3. Sharing Your Information
We may share your information with:
- Trusted service providers like payment processors, shipping carriers, and support platforms
- Legal authorities, if required to comply with laws or protect our rights
We never sell your data to third parties.
4. Your Rights
You can:
- Access, update, or delete your information by emailing support@piwema.com
- Unsubscribe from marketing emails using the link in each message
Note: Order and service-related messages will still be sent.
5. Data Security
We protect your data using:
- SSL encryption
- Secure servers
- Strict access controls
While we follow strong security practices, no system is completely immune from risks.
6. Cookies & Tracking
Cookies help us:
- Save your preferences
- Analyze how you use our website
You can disable cookies via your browser settings. However, some site features may not function properly without them.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Major changes will be announced via email or on our website. By continuing to use our services, you agree to the latest version.
8. Contact Us
For any questions or concerns about this policy, contact us at:
Email: support@piwema.com