At Piwema, we aim to provide a smooth and secure checkout experience. This page explains which payment methods we accept, how we protect your financial data, and what to do if you run into issues during payment.
1. Accepted Payment Methods
We currently support the following payment options:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- PayPal
If you choose PayPal, you will be redirected to their secure platform to complete the transaction. Once finished, you’ll return to Piwema for order confirmation.
2. Payment Security & Data Protection
Your payment security is a top priority at Piwema.
We use the following safeguards:
- SSL (Secure Socket Layer) encryption on all transactions
- PCI-compliant, trusted third-party payment gateways
- We do not store full credit or debit card numbers on our servers
3. Payment Verification
To help prevent fraud, we may request additional verification such as:
- Matching billing and shipping address
- Last four digits of the payment card
- Other identity confirmation details when necessary
4. Payment Issues
Your payment might be declined for one of the following reasons:
- Incorrect billing details
- Insufficient funds
- Card restrictions from your bank or payment provider
If your payment fails, we’ll notify you and suggest alternative options or provide assistance via email.
5. Unsupported Payment Methods
Currently, we do not accept:
- Personal checks
- E-checks
- Cash on Delivery (COD)
- Wire transfers or money orders
- Cryptocurrencies (e.g., Bitcoin, Ethereum)
6. Need Help?
If you have any questions or issues related to payment, our support team is ready to assist.
Email: support@piwema.com