At Piwema, we are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information in compliance with relevant laws and regulations.
Information We Collect
- Personal Information:
- Name, email address, shipping address, billing address, phone number, and payment details collected when placing orders or creating an account.
- Browsing Information:
- Data such as your IP address, browser type, and device information to enhance your shopping experience and improve website functionality.
- Cookies:
- We use cookies to personalize your browsing experience. You can manage your cookie preferences in your browser settings.
How We Use Your Information
- To process and fulfill your orders, provide updates, and deliver customer support.
- To send marketing communications about our products and promotions, only if you have opted in.
- To improve website functionality and tailor the user experience.
Sharing of Information
- Third-Party Service Providers: Your information may be shared with payment processors, shipping providers, and customer service platforms to fulfill orders and provide support.
- Legal Requirements: We may disclose information to comply with legal obligations, protect our rights, or prevent fraud and illegal activities.
Your Rights
- Access, Modify, or Delete Your Information:
- Contact us at support@piwema.com to request changes or deletion of your data.
- Opt-Out of Marketing Communications:
- Unsubscribe from marketing emails using the “unsubscribe” link in our messages. Non-marketing communications (e.g., order updates) will still be sent.
Data Security
- We employ SSL encryption and strict access controls to protect your personal information from unauthorized access, use, or disclosure.
- While we take rigorous measures to secure your data, no system is 100% secure.
Cookies
- Cookies are used to enhance your experience by remembering preferences and tracking website usage.
- You can manage cookies via your browser settings, but disabling them may affect website functionality.
Changes to This Privacy Policy
- We may update this policy periodically. Substantial changes will be communicated via email or website notification. Continued use of our services indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please email us at support@piwema.com.